Meet Our Advanced Order Management System

Empower businesses manage their orders more effectively, improve operational efficiency, and enhance overall customer satisfaction

Order Management System - Seamless Operations

Its robust workflow engine helps in managing and streamlining the order fulfillment process in eCommerce and retail environments

Multi-Channel Support

Manage orders from multiple sales channels, including online stores, marketplaces, and physical locations Consolidate orders from various channels into a single system for efficient processing

Integration Capabilities

Seamlessly integrate with eCommerce platforms to synchronize orders, inventory, and customer data. Connect with Enterprise Resource Planning (ERP) systems for broader business management and financial integration.

History and Tracking

Maintain a comprehensive history of all orders, including details on products, quantities, and statuses. Enable customers to track their orders and view historical order information

Order Processing

Capture and create orders from various sales channels, including online stores, marketplaces, and physical stores. Verify order details, including product availability, pricing, and payment status before processing

Returns and Exchanges

Handle returns and exchanges efficiently, including authorization, processing, and restocking Automate return authorization processes and manage return requests from customers.

Supplier Management

Track and oversee supplier performance from a single dashboard for streamlined supply chain management. Optimize purchase management with barcoding, automated PO creation, and multi-currency transactions.

Shipping and Logistics

Manage shipping options, including standard, expedited, and same-day delivery. Provide real-time shipment tracking and status updates to customers Schedule and manage delivery times based on customer preferences and shipping carrier capabilities

Workflow and Process Automation

Design and implement automated workflows for order processing, inventory management, and shipping. Automate repetitive tasks such as order confirmation emails, inventory updates, and shipping label generation

OMS helps Business to take Control of Order Lifecycle

Help businesses in enhance customer satisfaction and sales

Customer Communication

Send automated notifications to customers regarding order status, shipping updates, and delivery confirmations. Provide access to customer support channels for inquiries, issues, and order-related questions.

Reporting and Analytics

Generate detailed reports on order volumes, fulfillment performance, and shipping metrics. Create customizable dashboards to monitor key metrics and performance indicators

Security and Compliance

Implement encryption, access controls, and other security measures to protect order and customer data. Ensure compliance with relevant regulations, including data protection laws and industry standards.

Order Fulfilment

Combine items from multiple orders into a single shipment where applicable.
Support various picking methods (e.g., single order, batch picking) and automate packing processes.

Reusable Integration Partners