Reaching out to the maximum with seamlessness
Best B2C platform for your e-commerce business
Today’s consumers are moving from brick & mortar stores towards online retail interfaces at a faster pace than one can imagine. And eqomOS empowers you to be where your consumers are. It is an intuitive and state-of-the-art eCommerce platform that lets you create engaging customer experiences. Driven by innovation, eqomOS enhances your customers’ experience with myriad features tailored to meet your business goals.
Multi-vendor & multi-store functionality
As the competition picks the pace, multi-vendor and multi-store sites are gaining popularity. eqomOS offers these vital functionalities that help you reach a wider market managed from just one point.
Fully customized website for better engagement
eqomOS gives you all the versatility you require to build a successful online store through its website plug-ins and features. You can create a responsive website and showcase your products and services in an engaging way.
Customized order status
With eqomOS, you have the liberty to design as many custom labels for your orders as you wish. You can update numerous statuses for your order for a better understanding of your customers.
Automated fulfillment process
eqomOS brings to you a complete automated shipping and order-fulfillment feature that streamlines your business and drives customer satisfacti
Bulk product upload
You don’t have to struggle to import your products anymore. You can just upload bulk products at one go to save valuable time and energy.
CRM with IVR setup
eqomOS’ CRM integrated IVR solutions help you in offering more engaging services to your customers. This feature guides you to filter calls and redirect them to the desired destination.
Reward engine
eqomOS lets your customers earn rewards every time they purchase from your website. They can use the same reward points to get discounts for future purchases. It also helps boost customer loyalty.
Automate Invoicing
Use pre-built invoice templates to quickly get started or design a custom template to personalize your invoice. Invoice generation is automatic and happens when orders are confirmed. They can also be automatically sent to vendors or partners
Customized order status
With eqomOS, you have the liberty to design as many custom labels for your orders as you wish. You can update numerous statuses for your order for a better understanding of your customers.
Customer profiling
eqomOS keeps a track of all your customers. Their past orders, feedback and complaints help you enhance your services to your customers.
Simplified logistics panel
eqomOS offers real-time access to logistics companies’ orders. It helps them to check various operations on an everyday basis to ensure a swift delivery. They can also keep a track of the orders with MIS and settlement reports.
Supplier business panel
This panel is specially designed for sellers, vendors and manufacturers to upload/configure their products directly into the system. The panel helps them check their orders for day to day operations, MIS and settlement reports etc.
In-depth analytics module
eCommerce is a unique business driven by usage based analytics of customers. That’s why eqomOS’ inbuilt analytics and reporting engine provides insights with multiple types of reports and dashboards to make informed decisions and boost your sales.
Multiple payment options
Flexible payment options are the key to an eCommerce business’ success. With eqomOS you can offer your customers the convenient options of online 'payments with leading payment gateways/wallets and the choice of cash on delivery (COD).
Recommendation engine
eCommerce businesses are driven by genuine suggestions from the online community. This unique engine lets you win the trust of customers with recommendations as per their activity, past purchases, profile, behavior analysis etc.
